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Privacy Policy

At umrahbooking.com, we value the protection of the privacy of everyone who uses our services. In this privacy policy, we explain how we handle personal data and protect your privacy.

The platform offers fair and transparent bookings, allowing users to combine and customize their own handpicked packages according to their needs or just book flights, hotels transfers separately.

Umrahbooking aims to provide a seamless and enjoyable experience for Umrah travelers who would like to travel on their own or with their family.

The mission of Umrahbooking.com is to simplify the process of booking and arranging Umrah pilgrimages while providing affordable options. The company values integrity, customer-centricity, innovation, collaboration, and excellence.

Umrahbooking.com differentiates itself by offering a one-stop-shop experience, and full transparency on the pricing of each travel elements. There are no hidden costs.

In conclusion, Umrahbooking.com aims to revolutionize the Umrah travel industry by providing a user-friendly platform with customizable packages and competitive pricing. With a focus on transparency, sustainability, and customer satisfaction, Umrahbooking.com seeks to become the go-to online travel agency for individuals planning their Umrah pilgrimage.

"It's time for a new and innovative approach to support Umrah travel globally, one that is less dependent on travel agencies"
Tailor Your Umrah Journey to Your Needs with Umrahbooking.

Contact Details:

Processing of Personal Data

We use the personal data only for the following purposes:

  • to maintain contact with you
  • execution of the agreement with you
  • sending newsletters
  • informing you about new developments, including offers
  • fulfilling our administrative obligations
  • combating fraud

Special and/or Sensitive Personal Data

We only process personal data of individuals under the age of 16 if we have permission from the person with parental authority. By offering personal data for processing to us, you declare that you are at least 16 years old or have the consent of parents or other persons with parental authority for the processing. If we discover that a person in our database is under 16 years old and consent has not been given by someone with parental authority, we will delete the personal data.
If you have any indications that we are processing personal data of someone under the age of 16 without permission from the authorized person, please contact us at support@umrahbooking.com, so we can delete the relevant data.

Retention Period of Personal Data

To minimize the risk of data loss, we only retain personal data for one year. We do this for your convenience. By keeping your data for a year, you do not need to provide your personal data each time. If you agree to our privacy policy again within the year, we can store your data for another year. We may retain your personal data longer only to fulfill our legal obligations.

Security of Personal Data

  • The connection to the website (umrahbooking.com) is secured.
  • The computers on which personal data are processed and stored are always equipped with the latest security updates from Windows or Apple.
  • The computers are equipped with adequate antivirus software.
  • The group of employees who have access to personal data is kept to a minimum.
  • All employees with access to personal data are bound by a confidentiality agreement.
  • We have signed processing agreements with all external parties that have access to personal data to ensure they maintain confidentiality and only process data on our behalf.
If you suspect that your data is not properly secured or have indications of misuse, please inform us via support@umrahbooking.com.

Sharing of Personal Data with Third Parties

We do not sell personal data to third parties and only share it if necessary for the execution of our agreement with you or to comply with a legal obligation. We have signed processing agreements with companies that process your data on our behalf to ensure that our partners maintain the same level of security and confidentiality of the data.

Cookies on umrahbooking.com

To optimize our website, we use services from third parties, but we also keep your privacy in mind. The cookies on our website do not endanger your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit our website. The cookies ensure that the website functions properly and that your preferences are saved. We and the third parties we may use do not process your IP address in a way that can be traced to you. You can remove cookies through your browser settings. It is also possible to set your browser so that cookies are no longer stored.

Rights of Persons Whose Data We Process

  • Your data remains yours. You always have the right to view what data we process about you, to have the data corrected, or deleted. You can also withdraw your consent for data processing or object to the processing of your data by us. If you wish, we can send your data in a computer file to you or a designated organization.
  • You can send a request for access, correction, deletion, transfer of personal data, withdrawal of consent, or objection to the processing of your data to support@umrahbooking.com.
  • To ensure that the request for access was made by you, we ask that you send a copy of your identity card with the request. In this copy, please black out the photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to prevent third parties from intercepting this information. We will respond to your request within four weeks.

Other

Automated Decision-Making

We do not use personal data for automated decisions. This is self-evident, but we are required to mention it.

Complaints with the Data Protection Authority

For completeness, we inform you that you can file a complaint with the Data Protection Authority about the processing of your data. This can be done via the following link:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Changes

Umrahbooking.com reserves the right to make changes to this privacy policy without further notice. These changes will take effect immediately upon posting on the site. This privacy policy was last modified on 9 Oct 2024.

We hope this information is sufficient for you.

Umrahbooking.com

© This privacy policy was drafted by Bleijerveld Juridisch Advies www.bleijerveldjuridischadvies.nl

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